Refund & Return Policy
At Viral Mandi, your happiness matters most! If you’re not fully satisfied with your purchase, our simple Refund & Return Policy ensures quick resolutions, smooth returns, and 100% customer satisfaction. Shop confidently — we’ve got your back.
Your satisfaction is our top priority. We understand that sometimes a product might not be exactly what you expected. That’s why we offer a straightforward 7-day return policy.
7-Day Return Window:
You have 7 days from the date you receive your item to request a return.
Eligibility for Return:
To be eligible for a return, your item must be in the same condition that you received it: unused, with all original packaging and accessories.
How to Start a Return:
To start a return, please contact us at moshimkhan08@gmail.com. Please provide your order number and a brief explanation for the return. We will provide you with instructions on how and where to send your package.
Refunds:
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original payment method within a few business days.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us immediately so we can evaluate the issue and make it right.
Need Help?
For any questions regarding returns or refunds, please reach out to us at moshimkhan08@gmail.com or +91 7098546375.
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